Inviting users

How to populate the platform

In this tutorial we explain how you can easily invite people to the platform. Please find here below the advised procedure depending on your role: Owner, Resident or Property Manager. Please note that each building has a unique invitation code (ex. "ABC-DEF-XYZ"), which can be found in the "Building" section.

A. You're the property manager

If you are the property manager, please note that there is no need to register all apartments yourself. The process is designed to create as little overhead on your end as possible. Simply invite all owners to the building with the invitation code, they will be prompted to register their apartment themselves. You will simply receive a queue of registrations to either approve or reject.

FYI: The persons you invite will not be required to present any credentials. We only verify the first person to register at an address to be legitimate. Once the registration of an apartment has been accepted, the respective owner can proceed to invite his tenants or other residents. When the building is populated, it can be a good idea to get the HOA council to help administrate the platform. Although it's very simple and causes little or no overhead, having multiple admins makes it even easier. Please find out on how to do so here.

Please note that it's fully normal that only a portion of residents will register at the beginning. Digitalisation is process which takes time. As an analogy, the first smartphone (Apple) was released in 2007. It took ten years for near complete adoption throughout society. If you are experiencing issues with apartments, please find here a quick overview of easy fixes. You can also contact support, we'll gladly assist.

Inviting users

B. You're an owner

If you are an owner of one or multiple apartments, please invite your co-owners by sending them the invitation code. On the invitation page of your building you will find formulations to help you write a note explaining the concept of HomeBeat.Live. Your fellow owners will be prompted to register their apartment themselves. As admin, you will simply receive a queue of registrations to either approve or reject.

FYI: The persons you invite will not be required to present any credentials. We only verify the first person to register at an address to be legitimate. Once the registration of an apartment has been accepted, the respective owner can proceed to invite his tenants or other residents. Once the building is populated, it can be a good idea to get the HOA council, or other interested owners to help administrate the platform. Although it's very simple and causes little or no overhead, having multiple admins makes it even easier. Please find out on how to do so here.

Please note that it's fully normal that only a portion of residents will register at the beginning. Digitalisation is process which takes time. As an analogy, the first smartphone (Apple) was released in 2007. It took ten years for near complete adoption throughout society. If you are experiencing issues with apartments, please find here a quick overview of easy fixes. You can also contact support, we'll gladly assist.

Please do also inform your property manager. You can invite him as a service provider. Having an account on HomeBeat.Live allows the property manager to respond back to incidents raised. Please point him/her to the property managers landing page to learn about the advantages HomeBeat.Live brings them. If for any reason, your property manager doesn't want to participate, the platform is still fully functional. Through the email addresses listed on the service notifications page page, your property manager will automatically be notified when incidents are reported. Simply be patient, sometimes property managers need time to warm up to digitalisation.

C. You're a resident or tenant

Even if you're "just" a resident, you can also be the person to take action to make your building digital. Simply invite your neighbours by distributing leaflets containing the invitation code in the letterboxes. On the invitation page of your building you will find formulations to help you write a note explaining the concept of HomeBeat.Live. Your neighbours will be prompted to register their apartment themselves. As admin, you will simply receive a queue of registrations to either approve or reject.

FYI: The persons you invite will not be required to present any credentials. We only verify the first person to register at an address to be legitimate. Once the building is populated, it can be a good idea to get the HOA council, or interested owners to help administrate the platform. Although it's very simple and causes little or no overhead, having multiple admins makes it even easier. Please find out on how to do so here.

Please note that it's fully normal that only a portion of residents will register at the beginning. Digitalisation is process which takes time. As an analogy, the first smartphone (Apple) was released in 2007. It took ten years for near complete adoption throughout society. If you are experiencing issues with apartments, please find here a quick overview of easy fixes. You can also contact support, we'll gladly assist.

Please do also inform your property manager. You can invite him as a service provider. Having an account on HomeBeat.Live allows the property manager to respond back to incidents raised. Please point him/her to the property managers page to learn about the advantages HomeBeat.Live brings them. If for any reason, your property manager doesn't want to participate, the platform is still fully functional. Through the email addresses listed on the service notifications page, your property manager will automatically be notified when incidents are reported. Simply be patient, sometimes property managers need time to warm up to digitalisation.

HomeBeat.Live is the digital platform for apartment buildings. It enables vibrant communities and 24/7 access to information & services. For the first time, individuals are empowered to drive this long overdue innovation themselves. Register your home building on HomeBeat.Live today, it’s free.